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7 Tips for landlords and property investors when choosing a property management company

As a landlord or property investor, your plate is likely full of responsibilities. Whether you’re a seasoned professional or a newcomer to the industry, some tasks cannot be delayed. If you plan on continuing to invest in property, it’s important to consider hiring a reliable property management company to assist with some of these tasks.

Fortunately, you don’t have to let property investment become a burden. With the right partner, your workload can become more manageable and rewarding. In this blog post, we’ll provide valuable tips on how to select the ideal property management company to simplify your life and make your goals easier to attain. Continue reading to discover more!

Run checks on property management companies 

It is always a good idea to run a background check on a prospective property management company and its employees, regardless of how much you trust them. Conducting your own enquiries can help keep costs down while giving you peace of mind that you are not dealing with individuals with a questionable past. Additionally, it is advisable to request references from other landlords who have previously used the same property management company. This will enable you to learn more about the company’s culture and determine if they are a good fit for you and your tenants. If the company has been in business for several years, you should be able to find references on the Internet. Ensure you review both positive and negative feedback to get a clear understanding of the company’s reputation among its current and past clients.

Ask for recommendations 

If your goal is to locate a property management company that handles numerous properties within your vicinity, you’ll need to conduct some research and peruse online resources. Nevertheless, it’s essential to note that not all property investors utilize the services of a property manager. Some investors opt to manage their own properties and accrue additional income. However, managing properties can be time-consuming and requires a particular skill set, prompting many investors to seek the assistance of a property management company. If you can identify a company that aligns with your needs, they can alleviate many hours of administrative burden and minimise stress. 

Find out how many apartments they manage 

If you are new to the property management industry, you may be unsure of what to consider when choosing a property management company. While it is important to trust your instincts and choose a company that you feel comfortable working with, it is also helpful to have a basic understanding of what makes a property management company reputable and trustworthy.

One way to assess a property management company’s reliability is to determine the number of apartments they manage. A company that manages only a few apartments is likely a start-up business. Although such a company may be legitimate, start-ups often have limited experience managing properties and may struggle to meet the needs of tenants.

On the other hand, a larger company that manages numerous apartments is likely to have more experience and a track record of success. They are better equipped to handle emergencies, fulfil legal obligations, and provide the level of service expected by landlords. By assessing a company’s experience and reputation, you can determine which one is the best fit for you and make an informed decision about who you want to work with.

Ask about the staff and training practices 

If you’re in the process of selecting a property manager, it’s essential to inquire about their staffing and training protocols. A crucial aspect to consider is the retention rate of employees and whether the company has a high staff turnover rate. Additionally, it would be beneficial to inquire about the training and certification requirements for employees. While having a certified property management company is not mandatory, it is a definite advantage. A trained and experienced team can significantly enhance the management of your properties.

Determine what services the company offers landlords and investors

When researching property management companies, it is crucial to give careful attention to the services they offer. It is important to consider the types of services they provide, their corresponding fees, the frequency of property inspections, and rent collection schedules. Asking these essential questions will assist you in selecting a property management company that caters to your specific requirements. It is vital to understand the scope of their services and limitations to avoid hiring a property manager that takes over everything, leading to unmanageable properties. The ideal property management company should be adaptable and work in tandem with your needs.

Does the company adhere to good practices?

It’s important to ensure that a new property management company’s marketing practices are both current and ethical. You don’t want to be affiliated with a company that utilizes spammy or misleading advertising tactics. Additionally, you’ll want to verify that the company operates with transparency and adheres to the law. For instance, you may want to confirm that the company is a member of ARMA, the Association of Residential Managing Agents.

Review the contract before signing 

When selecting a property management company, it’s crucial to take your time and make a well-informed decision. It’s recommended that you sign a contract with the company, specifying the services they will provide, their payment terms and their schedule. This contract will offer you protection and ensure that all aspects of the arrangement are in order.

Be cautious not to rush into selecting just any property management company, as many offer standardized services that may not meet your unique requirements. Instead, prioritize finding a reliable company that is easily accessible, flexible to your needs, and responsive to those of your tenants.


Looking for the right property management company need not be a daunting task. By approaching it with the right strategy, you can quickly find the ideal partner. When you have identified a potential company, ask about their staff training and hiring practices, the range of services they provide, and ensure that their marketing practices are ethical and current. It is also important to carefully review the contract before signing it.

Partnering with the right property management company can significantly simplify the management of your investments and increase their profitability.
Explore our range of property services and discover our flexible pricing options. If you prefer to speak to us directly, please don’t hesitate to reach out to us using our contact form or by calling 01323 345045.

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